Welcome & Acceptance

Welcome to giftybiz.co.in. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By browsing, registering, or placing an order, you agree to be legally bound by these Terms.

1. Definitions

• “You”, “User” – Any person using the website
• “We”, “Us”, “Our” – giftybiz.co.in
• “Products” – Gifts and customized items sold on the website
• “Service Providers” – Payment gateways and delivery partners

2. About Us

giftybiz.co.in is an online gifting platform offering curated and customized gift products across India. We reserve the right to refuse service or cancel orders at our discretion.

3. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law.

4. Account Security

You are responsible for maintaining the confidentiality of your account.

1. Keep your login credentials secure
2. Notify us of unauthorized access
3. Log out after each session

5. Products & Customization

All products are subject to availability. Customized products may vary slightly in color or design due to their handmade nature.

6. Pricing & Payments

All prices are listed in Indian Rupees (INR). Payment must be completed before order processing. We use secure third-party payment gateways.

7. Shipping & Delivery

Delivery timelines are estimates. Once shipped, the risk passes to the customer. We are not responsible for courier delays.

8. Communication

By using our services, you consent to receive communication via SMS, WhatsApp, or email related to orders and promotions.

9. Returns & Refund Policy

Only defective items are eligible for return within 7 days of delivery. A full unboxing video is mandatory.

giftybiz
Bulbulchati, Kharagpur
Paschim Medinipur,
West Bengal – 721301
      

10. Intellectual Property

All content, images, and designs on giftybiz.co.in are protected by intellectual property laws. Unauthorized use is prohibited.

11. Limitation of Liability

We are not liable for indirect losses, website downtime, courier delays, or third-party service failures.

12. Governing Law

These Terms are governed by Indian law. Courts in Paschim Medinipur, West Bengal shall have exclusive jurisdiction.

13. Contact & Reporting Abuse

Email: giftybiz.official@gmail.com

giftybiz
Bulbulchati, Kharagpur
Paschim Medinipur,
West Bengal – 721301